Your privacy is important to us at The Emerson Coffee Roasters Company. We understand that you provide private information in the course of doing business with us online, by mail and by telephone. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us. Other information related to the terms of use of this Website are also provided.
1. YOUR PERSONAL INFORMATION
Personal Information is gathered by The Emerson Coffee Roasters Company for the sole benefit of The Emerson Coffee Roasters Company. The Emerson Coffee Roasters Company does not sell, rent or provide your "Personal Information" to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), income level, phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for The Emerson Coffee Roasters Company business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends with The Emerson Coffee Roasters Company.
1.1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our on-line store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Personal Information is primarily obtained from a form required to be completed when customers request information, products or services, including subscribing to our The Emerson Coffee Roasters Company Newsletter. Personal Information that is collected by The Emerson Coffee Roasters Company is used to bill you for products and services, and to ship those products to you. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
The Emerson Coffee Roasters Company may use online surveys which ask visitors for Personal Information which usually includes contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such surveys to send the user promotional material from The Emerson Coffee Roasters Company. The Emerson Coffee Roasters Company may also run promotions on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such promotional events to send users promotional material from The Emerson Coffee Roasters Company. The customer's Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest.). Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
1.2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
How do I withdraw my consent?
If after you opt-in or you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@emersoncoffeeroasters.com or mailing us at:
The Emerson Coffee Roasters Company Coffee LLC
1234 West 254th Street
Harbor City, California, USA 90710
1.3 - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by e-mail at info@emersoncoffeeroasters.com
2. THE EMERSON COFFEE ROASTERS COMPANY ONLINE STORE IS HOSTED BY SQUARESPACE
Our store is hosted on Cratejoy Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Cratejoy's data storage, databases and the general Cratejoy application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Cratejoy's Terms of Service here or Privacy Statement on their website.
2.1 PAYMENT
All payments go through Paypal.
2.2 SECURITY
How Secure Is Information About Me?
We work to protect the security of your Personal Information during any transmission of same by using software which encrypts information you input.
We do not reveal the entirety of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all CI-DSS requirements and implement additional generally accepted industry standards.
3. THIRD-PARTY SERVICES & EXTERNAL LINKS
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
4. COOKIES AND IP ADDRESSES
The Emerson Coffee Roasters Company also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your "virtual" address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. An IP Address can be used variously as set forth herein. We could potentially use an IP Address to help diagnose problems with our server, and to administer our Website. The IP Address may be used to help identify you and your shopping cart and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We may use cookies for other purposes such as site personalization as well. You can reject cookies and still use the The Emerson Coffee Roasters Company site; however, it will disable the ability for the site to recognize your cart, your account and any personalization efforts.
The Emerson Coffee Roasters Company may monetize or otherwise provide anonymous IP Addresses to third parties. The Emerson Coffee Roasters Company sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses; no Personal Information is provided to them.
4.1 - COOKIES
We currently do not use cookies.
4.2 EXTERNAL LINKS
This site contains links to other sites. The Emerson Coffee Roasters Company is not responsible for the privacy practices or the content of such Websites. When you click on a link on our store, it may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
5. USER SUBMITTED CONTENT
5.1 Your Rights and Obligations Concerning Content and Material Submitted by You Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions or other communications you submit to The Emerson Coffee Roasters Company or about The Emerson Coffee Roasters Company are not private or proprietary. By submitting User Content on or through The Emerson Coffee Roasters Company, you grant The Emerson Coffee Roasters Company an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software or technology of any kind now existing or developed in the future. By submitting such User Content on or through The Emerson Coffee Roasters Company, you are confirming that (a) you are the sole author of the User Content and the User Content originated with you and was not copied in whole or in part from any other work; (b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity and/or rights of privacy; (c) the User Content does not contain hate speech or profanity and is not libelous, obscene or otherwise in violation of this Agreement, and (d) that you are not a minor and have the legal right and capacity to enter into and comply with these Terms. By submitting any such User Content on or through The Emerson Coffee Roasters Company, you grant The Emerson Coffee Roasters Company permission to use your name, alias and any other information (as provided by you) to attribute such User Content to you. Without limiting the generality of the previous sentence, and subject to our Privacy Policy, you authorize The Emerson Coffee Roasters Company and its affiliates to share the User Content across all affiliated Websites, and to use your name and any other information in connection with its use of such User Content. You also grant The Emerson Coffee Roasters Company and its affiliates the right to use any material, information, ideas, concepts, know-how or techniques contained in such User Content. We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of The Emerson Coffee Roasters Company, and The Emerson Coffee Roasters Company does not represent or guarantee the truthfulness, accuracy, completeness, timeliness or reliability of any User Content, nor endorses or supports any opinions expressed in any User Content. In no event shall The Emerson Coffee Roasters Company have or be construed to have any responsibility or liability for or in connection with any User Content. If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to (a) refuse to allow you to submit further User Content, (b) remove and delete your User Content, (c) revoke your registration and right to use the User Content Submission Features and (d) use any technological, legal, operational or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name and password.
The Emerson Coffee Roasters Company DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEB SITE.
6. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.